“The Cost Of Pushing Green Energy” - Energy Prices EXPLODE As Natural Gas Costs SPIKE

“The Cost Of Pushing Green Energy” - Energy P...

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"FORCED To Pay $170K A Year" - UPS Cuts 30K Jobs In Brutal AI Power Shift

UPS is cutting 30,000 jobs while profits surge. Brad Lea, Tom, and Brandon debate AI, unions, automation, and what workers should really fear. Is this a warning sign or smart restructuring? A blunt conversation about adapting, commission, and surviving the AI economy. 

"Democrats HATE Their Own Leaders" - CNN Poll BOMBSHELL Shows Party In FREEFALL

A recent poll reveals growing dissatisfaction within the Democratic Party, with 57% of Democrats disapproving of their own congressional leaders, the second-highest disapproval rate on record. This internal discontent highlights a widening divide between the party’s progressive f ...  عرض المزيد

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#201: The One Thing You Might Be Overlooking That Fuels Customer Loyalty
The StoryBrand Podcast

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...

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S3E2. Customer Experience
The Change Management Podcast

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ...

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The Real Reason Clients Are UNHAPPY w/ Guy Bauer
Agency Life

If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters. But according to Guy Bauer, Founder of Umault, a B2B video ad agency, that’s only half of the client satisfaction equation.  The other half is something we neglect all ...  عرض المزيد

How to Turn Your Customer Base into a Community
HBR On Strategy

“Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses create communities that drive long-term success? Matt Mullenweg, the co-founder of ...  عرض المزيد