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Knowing What Your Customers Want, All the Time: Listen Labs' Alfred Wahlforss

Alfred Wahlforss, co-founder and CEO of Listen Labs, is building an AI agent that interviews your customers at a scale no focus group ever could—thousands of voice conversations at once, drawn from an audience of 30 million people. A year after launch, Listen serves hundreds of F ... Show more

. 42min 1sec

Rebuilding IT From the Ground Up for the AI Age: Serval's Jake Stauch

Jake Stauch, founder and CEO of Serval, is building a ServiceNow for the AI era. His most contrarian bet is that the product should look like boring old enterprise software, but with unlimited intelligence. Serval's architecture splits work between two agents: an admin agent that ... Show more

. 38min 23sec

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