What's the worst that could happen?

Getting a new customer through the door is one thing, but making sure they understand how things work is another. In this episode, Jason Fried and David Heinemeier Hansson break down how (and why) 37signals redesigned the onboarding experience with their latest version of Basecam ...  Show more

Customer feedback is valuable, but not all of it deserves a spot on your to-do list. In this episode, Jason Fried and David Heinemeier Hansson revisit a chapter from their book REWORK, sharing how 37signals filters feedback, why roadmaps can do more harm than good, and what happe ...  Show more

On today's episode, we have a throwback 4Ds episode. I listen to several entrepreneurs expose their companies' pain points and I gave them my honest feedback on how to elevate their businesses and take them to the next level. We touch on everything from how to monetize ...

As a business leader, how do you think about a recession, and what’s your approach? Hint: It’s not the strongest that will survive, but the ones who respond best to change. Kipp and Kieran give tangible advice on what will make or break your business in the next 24 months, compan ...  Show more

On today's episode of Podcast With Friends, I sit down with Vinay Menda, Devon Lévesque, Chris Olexa, and Justin Smith. The conversation delved into the realities of entrepreneurship, the importance of attention as an asset, and the emotional impact of business failures. ...

Today's episode is a throwback to 2018 with a 4Ds session where I help entrepreneurs get the most out of their businesses by giving them advice on how I would handle their pain points. We discuss the importance of firing employees that are playing for themselves, not the l ...