Your Brain Is Lying to You. Here's How to Cat...

He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ...  Show more

She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ...  Show more

Today Lewis speaks with three experts to unlock the secrets of mastering negotiations, earning respect and trust, and sparking positive conversations. First, former FBI negotiator Chris Voss shares his insights on winning every negotiation with strategic tactics. Next, former ...

In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, ...  Show more

Kwame Christian: American Negotiation Institute Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Today, he’s working extensiv ...  Show more

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but ...