SDR #373: 5 Things Great Service Managers Do

Should your dealership replace its human BDC with AI? Not so fast. In SDR #372, Chris Collins, Hogi, and Adam break down what AI phone systems can—and still can't—do inside a dealership service department. Drawing on experience inside hundreds of dealerships, the team compares AI ...  Show more

What if your service drive became one of your dealership's most powerful—and consistent—vehicle sales channels? In this episode of Service Drive Revolution, Chris Collins, Hogi, and Adam reveal how dealerships can turn everyday service appointments into organic sales and trade-in ...  Show more

Today we’ll hear about:  A son looking for advice on how to stay humble while taking over his dad’s business   A business owner wondering if he needs to have a replacement ready before firing someone   A veterinarian unsure if she needs to offer a sign-on bonus to compete with ...  Show more

Do you have an employee working against you? Dan and Alison answer your questions with the help of Adrian Gostick, an executive coach and author. They talk through what to do when your direct report is creating problems only to fix them, one team member is hoarding knowledge, or ...  Show more

Today, we’ll hear about: •       How to coach an employee who needs to improve in their job performance •       The best way to pass your business to family without financially screwing them •       How to know when you should buy new or used equipment for your business •       W ...  Show more

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://www.skool.com/bluecollarcloser/about Join the Waste No Day! ...  Show more