AUA: How to Get Institutional Knowledge Out of People’s Heads

AUA: How to Get Institutional Knowledge Out o...

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[Rebroadcast] RACI is The Wrong Answer To The Right Question

Editor's note: While we're on hiatus we're revisiting some of Rodney and Sam's favorite episodes of the show, starting with this one about RACIs, and how other accountability matrices promise certainty they can never deliver and other ways to start thinking about accountability a ...  Show more

58. The One Where Sam Says Goodbye

We've spent the last few months talking about organizations that are built to benefit from change. But change gets extra hard when people leave, especially when that person is your friend and a big part of what makes a job worth getting up for in the morning. It’s hard to balance ...  Show more

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