58. The One Where Sam Says Goodbye

58. The One Where Sam Says Goodbye

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[Rebroadcast] RACI is The Wrong Answer To The Right Question

Editor's note: While we're on hiatus we're revisiting some of Rodney and Sam's favorite episodes of the show, starting with this one about RACIs, and how other accountability matrices promise certainty they can never deliver and other ways to start thinking about accountability a ...  Show more

AUA: How to Get Institutional Knowledge Out of People’s Heads

In some organizations, the knowledge isn't in a wiki or a handbook…it’s trapped in people's heads and travels by hallway storytelling. A listener wants to know: how do you build a culture of knowledge sharing and async communication in a place where writing things down has never ...  Show more

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