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Does your Service Department really need more traffic—or are you paying to acquire customers your existing process will lose? In Service Drive Revolution #378, Chris "Bulldog" Collins, Hogi and Adam break down how dealerships and independent repair shops can increase repair-order ...  Show more

In this episode of Service Drive Revolution, Chris "Bulldog" Collins, Hogi and Adam explain why training advisors before fixing the operating system can make a service drive worse. If advisors sell more work but the shop cannot complete it, repair orders stall, promise times slip ...  Show more

Today we’ll hear about:  A son looking for advice on how to stay humble while taking over his dad’s business   A business owner wondering if he needs to have a replacement ready before firing someone   A veterinarian unsure if she needs to offer a sign-on bonus to compete with ...  Show more

Do you have an employee working against you? Dan and Alison answer your questions with the help of Adrian Gostick, an executive coach and author. They talk through what to do when your direct report is creating problems only to fix them, one team member is hoarding knowledge, or ...  Show more

Today, we’ll hear about: •       How to coach an employee who needs to improve in their job performance •       The best way to pass your business to family without financially screwing them •       How to know when you should buy new or used equipment for your business •       W ...  Show more

BOOT CAMP DALLAS: NOVEMBER 6–7, OMNI AT THE STAR This isn’t a seminar. It’s a Boot Camp. Two days with Brian Burton and Dylan Moya: live role play, real objections, direct coaching, and a sales process you can run Monday morning. See ticket options: https://wastenoday.pro/DallasB ...  Show more