Lessons on Token-Based Competition from My Al...

BCG’s Daniel Kuepper and Laura Juliano explain why AI is rewriting the economics of where and how the world manufactures.Daniel Kuepper, who co-leads BCG's Manufacturing and Physical AI team, and Laura Juliano, BCG's North America Operations Practice Lead, unpack why the factory ...  Show more

Bryan Gauch, Leader of BCG’s Commercial Tech Topic, explains why CRM isn’t disappearing even as agentic AI reshapes how customers are served. He argues that CRM will keep serving as the data backbone while agents take over the interface. He also lays out the cost and resourcing q ...  Show more

Peering into the future, BCG’s Judith Wallenstein paints a picture of organizational leadership upended by AI, global volatility, and blurring boundaries between companies that work together. She muses that the chief executive officer role may morph into a chief ecosystem orchest ...  Show more

What would you have done differently if you had anticipated the likelihood of a global pandemic or the explosion of generative AI? Spend time with BCG’s editor in chief, our conversational AI agent GENE, and BCG experts as they focus on what could lie ahead for our world—and how ...  Show more

Who Wants to Be a CEO? The role of the CEO is both powerful and punishing. Christine Barton, BCG’s CEO Advisory lead in North America, explores how to make the job more fulfilling. It starts with clarity of purpose, building the right leadership team, and minimizing activities th ...  Show more

AI Can Build Your Next Business—If You Think BiggerBusinesses are overlooking AI’s ability to create entirely new products and businesses. Beth Viner, who leads BCG’s corporate venturing and business building at BCGX, explains how organizations can move beyond efficiency and gene ...  Show more