How to build AI customer research workflows without losing the human touch

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What great product managers do differently in the age of AI

Episode web page: https://bit.ly/4hyuZBr Episode summary: In this episode of Insights Unlocked, UserTesting’s Mike Mace talks with Julia Barham, product executive, longtime product leader and author of The Product Management Playbook, about what it takes to build products custome ...  Show more

The hidden cost of letting AI think for your customers

Episode web page: https://bit.ly/4ddeZlN Episode summary In this episode of Insights Unlocked, Nathan Isaacs talks with media futurist and author Jack Myers about how leaders can embrace AI without outsourcing the distinctly human qualities that drive better decisions, stronger c ...  Show more

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