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You Can Love Your Job and Still Want Your Life Back

A career can matter to you and still leave too little room for the life you want. Pride in your work does not make that tension disappear. What would a thoughtful next chapter require?In this episode of The Level Up Podcast, Paul Alex breaks down how to consider a career change w ... Show more

. 2min 42sec

Before You Defend Yourself, Read the Complaint Again

A customer complains, and your first instinct is to explain how hard you worked. Their message may be difficult to read. It may also identify a problem your explanation would leave untouched.In this episode of The Level Up Podcast, Paul Alex breaks down how to respond to complain ... Show more

. 2min 52sec

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