Are Your Teams Becoming Dumber? How to Check

You already know you should say no more often. So why do you keep saying yes to things that pull you away from what matters most? On DarrenDaily On-Demand, Darren Hardy goes beyond the usual advice to the real reason so many capable people overcommit: it is not kindness. Darren s ...  Show more

Every excuse you made this week felt reasonable at the time. That is exactly the problem. On DarrenDaily On-Demand, Darren Hardy exposes the quiet way your brain rewrites the story whenever your behavior falls short of your own standards, and why it is protecting you from discomf ...  Show more

In today's episode, I talk about the real impact of AI on careers — especially for people working in customer experience and customer service. I break down why AI isn’t something to fear, but an opportunity to learn, adapt, and lead. We dive into how this shift is creating massiv ...  Show more

It’s been claimed artificial intelligence will be as revolutionary as mobile phones or the internet, but there are fears that developments in AI could come at the cost of jobs. We assess the pros and cons of this rapidly-evolving technology, with insight from Marc Raibert, Execut ...  Show more

AI is now able to do some types of work faster and cheaper than human beings, and some workers have already found themselves out of a job. Earlier this year, a report from Goldman Sachs said that AI could potentially replace the equivalent of 300 million full-time jobs, and a dif ...  Show more