The One Question That Builds Instant Trust

Most leaders believe caring deeply about their people makes them good leaders. Sometimes it is exactly what keeps them from leading at all. On DarrenDaily On-Demand, Darren Hardy explains the critical difference between empathy and sympathy, and why confusing the two quietly para ...  Show more

Everyone faces pain, heartache, and setbacks. What separates people is what they do with it afterward. On DarrenDaily On-Demand, Darren Hardy shares the true story of a mother who suffered an unimaginable loss, learned the system would do almost nothing about it, and refused to a ...  Show more

In today's episode, I talk about the real impact of AI on careers — especially for people working in customer experience and customer service. I break down why AI isn’t something to fear, but an opportunity to learn, adapt, and lead. We dive into how this shift is creating massiv ...  Show more

It’s been claimed artificial intelligence will be as revolutionary as mobile phones or the internet, but there are fears that developments in AI could come at the cost of jobs. We assess the pros and cons of this rapidly-evolving technology, with insight from Marc Raibert, Execut ...  Show more

AI is now able to do some types of work faster and cheaper than human beings, and some workers have already found themselves out of a job. Earlier this year, a report from Goldman Sachs said that AI could potentially replace the equivalent of 300 million full-time jobs, and a dif ...  Show more