Zappos: Tony Hsieh

Roy and Ryan were avid outdoorsmen who wanted a cooler that wouldn’t break. So they built one themselves.The result was YETI: a high-end cooler that early retailers thought nobody would buy. But serious outdoorsmen did—and eventually YETI escaped its niche, becoming a status symb ...  Show more

Today’s callers: Shawn from Saskatchewan weighs whether brand-building or licensing is best for his card-based party game. Then Shirin in Texas wants to differentiate her graphic stationery in a crowded Etsy marketplace. And Mark from New Jersey works through refocusing his line ...  Show more

Tony Hsieh visits Google to discuss his book "Delivering Happiness: A Path to Profits, Passion, and Purpose." Back in 1999, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually bec ...  Show more

A young entrepreneur builds the ‘happiest company in the world’, an online shoe retailer so profitable that Amazon snaps it up for over a billion dollars. But what if the company’s profits and happiness could be boosted by a radical reimagining of the workplace? No more bosses, n ...  Show more

Alfred Lin shares strategies for navigating startup challenges, building resilient teams, and creating long-lasting value. Lin explores lessons from companies like Zappos, Airbnb, DoorDash, and Amazon, offering actionable insights on topics like hiring for potential, managing cri ...  Show more

Twenty-year-old Aadit Palicha is the man behind India's hottest start up. He was just 18 when he co-founded his quick commerce company Zepto. The firm delivers groceries to its customers in under 10 minutes and is currently valued at over a billion dollars. Aadit tells the BBC's ...  Show more