How Technology Tests Our Trust
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On this episode of the Gartner Talent Angle podcast, t<span style="font-weight: 400;">rust expert Rachel Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially i ...
Businesses ask me all the time, "how can we get our customers to trust us?" Trust is incredibly important. But when people ask me that, I already know something is wrong with their thinking. In this episode, I explain why, and identify what you really need to do to establish t ...