How Bad is Airline Service, Really? And Other...

Revisit some of Felix and Mihir’s recommendations. Hosted on Acast. See acast.com/privacy for more information. 

Revisit Felix and Mihir’s discussion about TikTok bans and why sports have become so valuable. Hosted on Acast. See acast.com/privacy for more information. 

All businesses rely on customers. So, why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructu ...  Show more

Tom and Neil discuss the good, the bad and the ugly of dealing with clients and customers. They're joined by: Vishal Menon, founder of Fireflies ME, Charles Dersahakian, Managing Partner at CVML Riyaz Sutterwala, CEO and founder of View Emirates Sports ClubSee omnystudio.com/list ...  Show more

Let’s be honest—sometimes other people are just a pain in the a**. In this week’s show, Mary and Chris address a myriad of listeners’ challenges in navigating difficult colleagues and situations. Feeling Like a Highschooler in Scottsdale is being iced out by her colleagues. They ...  Show more

In this week’s episode, the duo discuss Dan’s Virgin Atlantic & Heathrow nightmare, the NYC Mayor who risked it all for Turkish Airlines Business Class, a Qatar Airways & Virgin Australia tie-up, and more. Your new episode of On-Air is now ready for boarding (but not from A10)!-- ...  Show more