Navigating Conflict

This episode marks the end of a show that’s meant so much to us. Amy Bernstein and Amy Gallo say goodbye, answer two last Ask the Amys questions, and reminisce with founding producer Amanda Kersey. HBR’s Maureen Hoch, who came up with the original idea for the podcast, joins to s ...  Show more

What if your boss turns against you the minute you ask for a promotion? Or you struggle with strategic thinking and keep getting feedback that you’re “too in the weeds”? Or the person dragging down your team is doing just enough to stay out of trouble? The Amys give advice for de ...  Show more

In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conf ...  Show more

People management consists of a fair amount of mediation and diplomacy, and you can’t expect to get the hang of it right away. You’re in the middle of a lot now. Initiating difficult conversations, and then getting all the way through them, takes planning and practice (and someti ...  Show more

What’s really going on when we experience conflict at work? Can we ever get over a personality clash? Are there unavoidable tensions between different generations? And how can we navigate these tricky situations professionally without letting them derail our careers or impact our ...  Show more

Are you stuck in a negative rut with someone at work? HBR contributing editor and workplace conflict expert Amy Gallo says repairing a broken professional relationship will improve your work life — whether it’s your boss, a coworker, or even your employee. In this episode, she br ...  Show more