On this episode of Our American Stories, Ritz-Carlton founder Horst Schulze reshaped how service and hospitality are defined in business. He tells a short story about how great service wins - excellence wins - and bad service kills businesses. Support the show ( https://www.ourame ...Show more
In this episode, we'll hear the inspiring story of Brian Scudamore, the CEO of 1-800 GOT JUNK?, who faced a major business setback but was able to turn things around by embracing failure and focusing on his team. Through personal anecdotes and lessons learned from other successfu ...Show more
How to do good and do good business, w/Starbucks' Howard Schultz
You can make your social impact and your bottom line work hand-in-hand. But you'll have to be as creative and innovative about your company's values as you are about the business itself. Howard Schultz, chair and former CEO of Starbucks, not only changed how America wakes up, but ...Show more