SYSK Choice: The Secrets of Being Fascinating...

“Your call is very important to us.” Companies say things like this all the time in an effort to sound customer-focused and trustworthy. But do phrases like that actually reassure people—or do they quietly create the opposite reaction? Source: Michael Maslansky author of The Lang ...  Afficher plus

Most credit cards have that little 3- or 4-digit security code you constantly get asked for when shopping online. It can feel like a nuisance—but that tiny number plays a surprisingly important role in reducing fraud in a very simple and effective way. https://www.chase.com/perso ...  Afficher plus

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The hidden influence that your surroundings can have on your happiness. And how to tweak things in subtle bu ...

For an audience of meditators (or aspiring meditators), the idea of doing nothing shouldn't be foreign. But, speaking from personal experience, it is very possible, especially for Type A people, to approach meditation with an agenda. In which case, sitting on the cushion can be v ...  Afficher plus

Cassie Holmes is a professor at UCLA’s Anderson School of Management and author of Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most. In this episode, she explains why having more free time doesn’t necessarily make our lives more meaningful, ...  Afficher plus

My philosophy as a doctor has always been connect first, educate second. People don’t care how much you know until they know how much you care. And this goes for all relationships, not just doctor-patient. Good communication is something we’d all like to master. And today’s gues ...  Afficher plus