Creating a 360 Customer Experience

Creating a 360 Customer Experience

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How the Smartest Companies Build Infrastructure That Wins

Most companies don’t realize it yet, but the way they built their technology foundations is quietly becoming a liability.Cloud costs are rising. Platforms change underneath you. AI is reshaping infrastructure from hardware to data to governance. And the strategies that once felt ...  Show more

The Next Internet Is Coming… And It’s Smarter Than Ever

Most people assume the internet is stable, durable, and ready for whatever comes next. The truth is a bit more complicated. Modern networks were never designed for today’s scale, and for the first time we are seeing technology that can make them smarter, simpler, and far more rel ...  Show more

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Smart Talks with IBM: Salesforce & IBM: Revolutionizing Experiences with Generative AI
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The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice Pr ...

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Krish Ramineni (@krishramineni, CEO/Founder of @Firefliesai) talks about what it is like to build an AI product company in both the pre-LLM era as well as post ...

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AI Platforms
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Our guest today is Eric Boyd, the Corporate Vice President of AI at Microsoft. Eric joins us to share how organizations can leverage AI for faster development. Eric shared the benefits of using natural language to build products. He discussed the future of version control and the ...  Show more