11. The Science of Influence: How to Persuade...

“If you're worried that a ChatGPT type tool can replace you, you need to [ask]: Why am I communicating? What am I trying to say? Am I being authentic?”Artificial intelligence can now do a lot of things. But if you’re worried about it taking your place as a communicator, Russ Altm ...  Show more

“I’m not saying necessarily fight more, I’m saying fight better.”Conflict doesn’t have to mean avoidance or escalation. Priya Parker, expert facilitator, strategic advisor and author of The Art of Fighting: The Transformative Power of Conflict, argues there’s a third option: “hea ...  Show more

The other day I had a talk planning call with a potential client, and he said: "I just want to get consistent results. Sometimes I start my talk and I can feel the energy shift, and I know I've engaged them. But other times, I just can't get their attention, and I want to underst ...  Show more

We all know that leaders need to captivate audiences and effectively convey their ideas. But not every speaking opportunity can be prepared and practiced. That's why it's so important to learn the skill of speaking off-the-cuff, and Matt Abrahams, lecturer at the Stanford Graduat ...  Show more

Become a more effective communicator by absorbing several practical tips from Matt Abrahams, author of Think Faster, Talk Smarter: How to Speak Successfully When You’re Put on the Spot. Matt is a Lecturer in Organizational Behavior at Stanford University’s Graduate School of B ...

How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in busin ...  Show more