19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

19. Showing Your Smile From Behind a Mask: Ho...

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How To Speak Up — When You Don’t Want To | From TED Business

What stops you from speaking up when it matters most?This week on Think Fast Talk Smart, we’re featuring a special episode from TED Business. Healthcare leader Sarah Crawford-Bohl offers a practical, compassionate framework to have difficult conversations with clarity and heart — ...  Show more

284. Hear Me Out: How Understanding Accents—Ours & Others—Improves Communication

Understanding the accent you didn’t know you had.Whether communicating in our mother tongue or practicing a new language, we all speak with an accent. But that’s not all, says Valerie Fridland — we hear with an accent as well.Fridland is a professor of sociolinguistics at the Uni ...  Show more

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