19. Showing Your Smile From Behind a Mask: Ho...

“Conflicts in relationships might be unpleasant, but they aren’t inherently bad. In fact, they’re essential.”Conflict rarely gives us time to prepare. A sharp comment, unexpected criticism, or sudden disagreement can trigger strong emotions precisely when we need to communicate m ...  Show more

“A brand is a promise, and a great brand is a promise well kept.”What does it take to build something people believe in? For Daniel Lubetzky, social entrepreneur and KIND Snacks founder, it starts with curiosity, compassion, creativity, and courage, along with a willingness to li ...  Show more

Communicating with people from different cultures is a potential minefield. We’ll discover what can happen when things get lost in translation and we’ll also get some tips on how to avoid major clangers and embarrassing faux pas. We hear from Nazir Ul-Ghani, the Europe, Middle Ea ...  Show more

How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in busin ...  Show more

Every culture has different foundational beliefs. We may recognize the same brands and use the same products worldwide but we behave far differently. Eliane Karsaklian learned this firsthand from living in different countries. In this throwback episode, she shares how negotiating ...  Show more

In today's globalized world, it is more important than ever to be able to communicate effectively with people from different cultures. Cross-cultural communication is the process of exchanging information and ideas between individuals from different cultural backgrounds. I ...