How to get Great Customer Service (Bestie) #1...

Time for a Friday Flight- our little sampling of the week’s best financial news and what it means for your personal finances. There are a lot of headlines out there, but we boil them down to specific takeaways that will allow you to kick off the weekend informed and help you to g ...  Show more

The economics of higher education are pretty messed up and colleges know it. Sure, we're sometimes our own worst enemies when it comes to spending. But the pricing system itself seems almost designed to confuse: opaque, inconsistent, and nearly impossible to decode from the outsi ...  Show more

Jim ( http://www.thejimedwardsmethod.com) and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com. There is a fine line between doing too much customer service and ...  Show more

In this Business English Skills 360 lesson, we take a look at how to get good customer service. 

You care deeply about your customers, clients and even prospective customers and clients. You know you have the solution to some of their biggest problems, but getting them to understand and believe that can be a difficult task at times.

In this episode, Bill Glazer wal ...

Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.See pcm.adswizz.com for information about our colle ...  Show more