Holiday Shopping is a Mixed Bag

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Read more > Listen to the podcast (duration: 24:33) > This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, ...  Show more

Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ...  Show more

Black Friday, the busiest shopping day of the year, will break the mold this year, as the pandemic sends retailers scrambling for new ways to bring in customers while minimizing large crowds. But the changes to American shopping habits predate the pandemic. Host David Brown talks ...  Show more

Nicole Larson, Head of National Retail Research at Colliers, discusses consumer's holiday retail spending habits. Hosts: Tim Stenovec and Bailey Lipschultz. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.