The Challenges of Bringing AI into the Pharma...

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑nativ ...  Show more

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer ...  Show more

The potential of new AI tools is unarguable, but the fundamental question remains: How much do you trust AI? In this episode, which originally aired as part of our Top of Mind video series, Gartner Distinguished VP Analyst Mary Mesaglio explores both our trust and distrust of dig ...  Show more

As generative AI continues to capture business leaders' attention, Gartner Global Chief of Research Chris Howard explores the evolution of intelligence, including generative, machine, human, swarm and artificial intelligence. Listen in to learn the capabilities and l ...

In 2023, ThinkCast has covered mission-critical business topics from supply chain disruptions to hybrid work to strategic planning. But one topic has dominated the conversation: generative AI.

For our best-of-the-year specia ...

Generative AI is here to stay—even in the 8 months since the public release of ChatGPT, there are an abundance of AI tools to help make us more productive at work and ease the stress of planning and execution of our daily lives among other things. Already, many of us are wonderin ...  Show more