#405: Chick-fil-A’s Competitive Advantage wit...

If your employees know what’s expected but still aren’t showing up, it’s time to rethink how you’re holding them accountable. In this episode, head coach John Felkins talks with a business owner about how to create clear, outcome-based expectations and build a culture where your ...  Show more

A thriving first location doesn’t guarantee a successful second one. In this episode, head coach John Felkins breaks down how to know if your business has the leadership, cash, systems, quality and demand needed to expand successfully. Next Steps: · 🎯 Not sure what to do next in ...  Show more

Slow and steady always wins the race. Today, Alex (@AlexHormozi) talks about Chik-fil-A’s story, interesting facts about the company, what they did to stay in the game, and some important lessons we can apply to our own businesses. Welcome to The Game w/Alex Hormozi, hosted by en ...  Show more

Steve Robinson had been at four different jobs in eight years. So when he joined Chick-fil-A in 1981, he was surprised to find a different culture than any other fast food restaurant in America. On this episode of Marketing Trends, Steve talks about brand loyalty, how they ran ...

Chick-Fil-A’s extremely successful 2023 has the company in growth mode. The big reveals for the company’s future include a faster “elevated” drive-thru service and…a foray into the entertainment industry. So how can drive-thrus get any faster and what on earth can we expect from ...  Show more

After decades in KFC’s shadow, Chick-fil-A rode a wave of chicken sandwich obsession to industry dominance. But for how long? Will consumers tire of the relative simplicity of fried chicken in between two pieces of bread? For more on the emergence of the chicken sandwich as fast ...  Show more