How to Build a High-Value Customer Experience...

Would you trust AI at only 80% accuracy? What about for your enterprise? KPMG Chief Digital Officer Kelle Fontenot explains why AI success cannot be measured by headcount reduction alone - and how synthetic data can help companies test agents safely, protect sensitive information ...  Show more

If you tell your AI NOT to delete your database you’re good right? In this episode of IT Visionaries, Chris Brandt sits down with Daniel Meyer, CTO of Camunda, to explore why prompts alone are not enough to govern AI. They discuss the difference between governance by instruction ...  Show more

<span style="color: #06306d;">Our latest episode of This is Product Management features <span style= "color: #ff8b17;">Carmine Gallo</span>, C<span ...

How do you ensure your product or service keeps its edge as you scale? This is a huge challenge many founders of a fast-growing company face as they start to see some success. Marty Cagan, founder of the Silicon Valley Product Group, argues leaders must learn how to empower their ...  Show more

This latest episode of "This is Product Management" features Dan Erickson, CEO and founder of Viable. He shares his perspective on the importance of customer feedback and explains how Viable uses generative AI to manage this process. Learn about the shift AI is bringing into feed ...  Show more

What are common diseases of product teams, and how do you avoid them? Why should you focus less on problem discovery and more on solution discovery? How do you maintain your product mojo? After working as a product leader for over 20 years, Marty Cagan started Silicon Valley ...