353. How to Optimize Your Apology

That’s what the Pulitzer Prize-winning composer David Lang wanted to learn. So he turned Adam Smith’s The Wealth of Nations into an oratorio. We tag along as Lang’s piece heads toward its world premiere with the New York Philharmonic. (Part one of a two-part series.) SOURCES: Fle ...  Show more

Epic Systems manages the electronic health records for hundreds of millions of people. This makes Faulkner a healthcare heavyweight and one of the most successful female entrepreneurs in history. So why haven’t we ever heard much from her? Stephen Dubner travels to Verona, Wisc., ...  Show more

Apologies have the potential to heal relationships, soothe hurt feelings and even begin to address historical wrongs. But they’re not always easy to offer. Karina Schumann, PhD, of the University of Pittsburgh, discusses why apologies matter, what makes for a good, effective apol ...  Show more

“There is so much hurt that doesn’t have to remain unhealed,” says Molly Howes, PhD. “A good apology can go the distance to lessen that pain.” Howes is a Harvard-trained clinical psychologist and the author of A Good Apology: Four Steps to Make Things Right. Many of us are bad at ...  Show more

Do you apologize for moving a meeting or asking a legitimate question? Apologizing can be a knee jerk reaction that implies a weak position, or it can be a powerful tool to get what you want. We’ll discuss when it’s appropriate to apologize and how to do it without diminishing yo ...  Show more

Apologies are key to successful relationships. But are you doing them right?

Link to episode transcript: https://tinyurl.com/38dfpe8p

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