AI and the Evolution and Automation of Live C...

Infrastructure readiness has become the real bottleneck for agentic AI in healthcare, as enterprises confront the shift from systems that generate content to systems that execute tasks across complex, regulated workflows. In this episode, Alex Tyrrell, SVP and CTO of Health at Wo ...  Show more

Mobile app attackers already operate at machine speed, but most enterprise cyber functions still rely on manual, human-paced patch cycles to keep up. In this episode, Tom Tovar, Co-Creator at Appdome, examines how agentic AI is replacing manual vulnerability assessment and forcin ...  Show more

Roland Gossage discusses ways to use Artificial Intelligence in retail and how hyper-personalization can improve customer experience and sales performance. Roland is CEO of GroupBy, the devel ...

Steve Lucas discusses his book "<a href= "https://www.amazon.com/Digital-Impact-Element-AI-Driven-Transformation/dp/1394295243/ref=sr_1_1?crid=5CEODYJ21C9B&dib=ey ...

Artificial Intelligence, AI, is now a reality. It lives with us in our pockets, in our homes, and in our...minds? We take on this brave new world in two parts, linked by one critical question: will AI ever be truly conscious? In Part One, we speak to founder & CEO of LivePerson, ...  Show more

Bobby Hakimi, Chief Product Officer of Convoso, discusses the significant role of AI agents in contact centers on a podcast with John Golden. These AI-driven technologies are transforming customer service by managing repetitive tasks and providing real-time feedback, allowing hum ...  Show more