AI and the Evolution and Automation of Live Chat - with LivePerson CEO Robert LoCascio

AI and the Evolution and Automation of Live C...

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Trusted AI Architectures for Risk and Compliance Leaders - with Dean Alms & Eric Hensley of Aravo

Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, and Eric Hensley, Chief Technology Officer at Aravo, break down h ...  Show more

AI for Better Customer Connections in CX - with Joe Atamian of Comcast

Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to an AI-first operating model — where AI acts as the connective infrastructu ...  Show more

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