Smiling—The Look of Leadership

A chief officer finds himself repeatedly triggered by a peer. Afraid he’s going to say or do something he’ll regret, he asks his coach for tools.Three categories of self-regulation tools:PhysicalInternalExternalA visual tool with specific tools in each category is in our Tool bin ...  Show more

A brilliant but rather shy leader is challenged by her management to be bigger, more executive, speak up more. She is grateful to work with a coach.You can build muscle around getting your voice heard by creating homework for yourself. Think of it like going to the gym: working o ...  Show more