27. Psychology Trumps Technology: How to Be a Better Communicator on Social Media

27. Psychology Trumps Technology: How to Be a...

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256. Be Kind: The Most Overlooked Driver of Success

Why being kind is the best investment.Can kindness be a company’s competitive advantage? Bonnie Hayden Cheng says yes — and she’s got a business metric to prove it: return on kindness.Cheng is a professor of management at City University of Hong Kong who researches how workplace ...  Show more

255. How Leaders Sound Smart Without Saying Too Much

The keys to communicating clarity, not confusion.What separates communicators who clarify from those who confuse? The ability to “Simplify complexity,” says Adam Bryant. “I don't think you can be an effective leader if you can't do that.”Bryant is a senior managing director at th ...  Show more

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