AI and the VoiceFirst Revolution

The biggest threat to consumer financial health isn’t inflation, stagnant wages, or market volatility, but the financial system itself. Not because it’s failing, but because it’s been silently optimized to benefit the most educated, the wealthiest, and the most sophisticated play ...  Show more

The biggest competitive advantage in banking right now isn’t scale … it’s speed. According to PwC, GenAI is reshaping the balance of power across financial services, and the banks that move fastest will define the next era of growth. In fact, 58% of banking leaders believe genera ...  Show more

In the season finale, Graeme is joined by Intel’s VP of Data Center AI Solutions Group, Jeni Barovian. With a role that oversees product strategy, she has a wealth of knowledge for the responsible development of AI and understanding how it is ultimately received by end users. Foc ...  Show more

Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ...  Show more

Creating trust and transparency in AI isn’t just a business requirement, it’s a social responsibility. In this episode of Smart Talks, Malcolm talks to Christina Montgomery, IBM's Chief Privacy Officer and AI Ethics Board Co-Chair, and Dr. Seth Dobrin, Global Chief AI Officer, ab ...  Show more

Tune into another episode of Tech While You Trek to hear PwC Senior Managers Skylar Versage and Ernesto Valdes discuss Conversational AI as it refers to solutions like chat bots and voice assistants. Users that want to interact with products and services, using natural language a ...  Show more