AI and the VoiceFirst Revolution

Every bank today is trying to appear modern. But you can’t operate a digital institution with a core system that hasn’t been updated since the iPhone was introduced. After years of adding new features on top of outdated infrastructure, the limitations become clear: legacy cores s ...  عرض المزيد

Nearly half of U.S. households are living paycheck to paycheck, yet millions of financially capable people are denied access to affordable credit. That is not a consumer failure. It is a system failure. I recently spoke at the Hope Global Forums in Atlanta, where the focus is on ...  عرض المزيد

In the season finale, Graeme is joined by Intel’s VP of Data Center AI Solutions Group, Jeni Barovian. With a role that oversees product strategy, she has a wealth of knowledge for the responsible development of AI and understanding how it is ultimately received by end users. Foc ...  عرض المزيد

Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ...  عرض المزيد

Creating trust and transparency in AI isn’t just a business requirement, it’s a social responsibility. In this episode of Smart Talks, Malcolm talks to Christina Montgomery, IBM's Chief Privacy Officer and AI Ethics Board Co-Chair, and Dr. Seth Dobrin, Global Chief AI Officer, ab ...  عرض المزيد

Tune into another episode of Tech While You Trek to hear PwC Senior Managers Skylar Versage and Ernesto Valdes discuss Conversational AI as it refers to solutions like chat bots and voice assistants. Users that want to interact with products and services, using natural language a ...  عرض المزيد