Steven Anderson: Grow Your Business Like Amaz...

The true engine of business growth is customer loyalty, and Fred Reichheld has spent decades proving it. While working at Bain & Company, he noticed that businesses with obsessive customer focus were crushing their competitors, yet no one was measuring the loyalty behind those re ...  Show more

Starting a business from scratch is not the only path to entrepreneurship, and Alex Smereczniak learned that through franchising. After building and exiting his first franchise business, he saw how confusing, outdated, and commission-driven the franchise-buying process could be. ...  Show more

IN THIS EPISODE, YOU'LL LEARN: 00:02:34 - How Jeff Bezos came to discover the incredible opportunities on the Internet in the early 1990s. 00:09:58 - How the regret minimization framework led Bezos to starting Amazon. 00:17:08 - How Amazon lost hundreds of millions of dollars ...  Show more

On today’s episode, Clay reviews Jeff Bezos’ shareholder letters and shares his biggest takeaways. Jeff Bezos is an exceptional capital allocator who has delivered unprecedented returns to shareholders. Since Amazon’s IPO, the stock is up 152,400%. IN THIS EPISODE YOU’LL LEARN: 0 ...  Show more

So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention. Gupta has spent years studying Amazon’s strategy and its founder and former C ...  Show more

Examine how the biggest tech companies rose to power, and what they're doing with that power. In season one, The Rise of Amazon, Recode's senior commerce correspondent Jason Del Rey traces how Jeff Bezos transformed Amazon from an online bookseller to one of the largest companies ...  Show more