The AI in Business Podcast

The AI in Business Podcast

Daniel FaggellaDaniel Faggella
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Latest Episode

Why Agentic and Conversational AI Products Are Not What CX Leaders Think - with Baker Johnson of UJET

Today's guest is Baker Johnson, Chief Business Officer at UJET. UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience. Baker joins Emerj Editorial Director Matthew DeMello to explain why conversational and agentic AI often ...  Show more

 . 33min 6sec

All Episodes

Why Agentic and Conversational AI Products Are Not What CX Leaders Think - with Baker Johnson of UJET

Today's guest is Baker Johnson, Chief Business Officer at UJET. UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience. Baker joins Emerj Editorial Director Matthew DeMello to explain why conversational and agentic AI often ...  Show more

 . 33min 6sec
Why Post-Merger Integrations Fail Without Data Governance - Sandro Venturini of UBS

Today's guest is Sandro Venturini, Executive Director at UBS Asset Management Switzerland. Sandro brings deep expertise in fund structuring, cross-border launches, and data integration for financial services. Sandro joins Emerj Editorial Director Matthew DeMello to explore how fr ...  Show more

 . 17min 29sec
Scaling Enterprise Productivity Through Agentic AI and Workflow Automation - with Kuo Zhang of Alibaba.com

Today's guest is Kuo Zhang, President of Alibaba.com. Alibaba.com is a global B2B marketplace connecting small and mid-sized businesses with manufacturers and suppliers worldwide. Kuo joins Emerj Editorial Director Matthew DeMello for an exclusive interview following his keynote ...  Show more

 . 21min 25sec
Rewiring Systems to Scale AI From Demos to Deliverables - Nina Edwards of Prudential Insurance

Today's guest is Nina Edwards, Vice President of Emerging Technology and Innovation at Prudential Insurance. With decades of experience driving strategy, innovation, and AI-enabled growth at leading financial and consulting firms, Nina brings deep expertise in applied intelligenc ...  Show more

 . 28min 6sec
Accelerating Speed to Value through Agentic Systems and Intelligent Automation in Life Sciences - with Robert Wenier of AstraZeneca

Today's guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert leads enterprise cloud, infrastructure, and platform strategy across a highly regulated, data-intensive global organization. Robert joins Emerj CEO and Head of Research Daniel Faggella ...  Show more

 . 35min 16sec