Do you find some people on your team are difficult to communicate with? Perhaps they don’t give straight answers, or they dominate group conversations, or they’re outright hostile. Well, they could demonstrate one of four main communication styles: aggressive, passive, passive-ag ...Show more
All Episodes
How to handle different personalities
Do you find some people on your team are difficult to communicate with? Perhaps they don’t give straight answers, or they dominate group conversations, or they’re outright hostile. Well, they could demonstrate one of four main communication styles: aggressive, passive, passive-ag ...Show more
Resilience hacks - boost your wellbeing
Fleur Heazlewood reckons that our race for more is reducing ourselves to less. Our health and wellbeing is the ‘less’, while the ‘more’ is the endless cycle of being busy. The answer, she says, is to prioritise our own wellbeing; if we do that, everything else will fall into plac ...Show more
Dealing with self-entitled employees
A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them. Often, a self-entitled employee is not particularly good at what they do, they do less work than their ...Show more
Tackling the impact of trauma
Since the pandemic, the rate of people recording psychological distress has increased massively. That’s according to Kerry Howard, corporate mental health advisor, and author of, ‘How to heal a workplace culture: Tackle trauma, foster psychological safety and boost happiness at w ...Show more
A perfect sales pitch with punch!
How are you doing with sales? Do you have a winning sales strategy or approach? If not and you’re struggling to close, you might need a different pitch. Glenn Poulos has developed a sales pitch from his many years in corporate sales, marketing and customer service roles. The ‘Pun ...Show more