Resilient Retail

Resilient Retail

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The new weird: Navigating the next era of commerce with Kristen LaFrance

🥳 SEASON FINALE! Today is our final, regular programming for Season 2 of Resilient Retail. Today, our host Kristen LaFrance is walkig us through the three pillars of community-led retail, aka- the next era of successful commerce. Tune in to hear her thoughts, emotions, and heart ...  عرض المزيد

Real Life Retail: Jeremy + Julie Brown of Province of Canada

Today Steph Laposta is joined by Jeremy + Julie Brown of Province of Canada for the last episode of Real Life Retail, a weekly segment with honest, candid conversations with retailers. To finish the season off they talk about the creation of Province of Canada, the patience it ta ...  عرض المزيد

On top since 1938: How REI builds a peak customer experience from beginning to end

REI needs no introduction. They’ve been a juggernaut in the outdoor retail industry for decades, and most of us already know that their customer experience is absolutely unmatched. In this episode, Chief Experience Officer Curtis Kopf digs into the ways that REI builds community, ...  عرض المزيد

Resilient News: Leading through Change with Kat Cole

This Friday, Kristen is joined with Kat Cole to cover the hottest industry news and trends of the week. Sadly we have reached the finale of Resilient News! To finish the season off we chat about leading through change, having empathy as a business owner, and staying on track with ...  عرض المزيد

No brand, no problem: How Italic cuts out the middle(men) for a radical new approach to commerce

So much of Resilient Retail this season has been about the importance of brand. But what happens when you take brand out of the equation? Well, you get Italic. They’re rethinking the basics of commerce by connecting top-tier manufacturers directly to customers at the lowest possi ...  عرض المزيد