In this episode of The Brainy Business podcast, Melina Palmer welcomes Patrick Leddin, co-author of the insightful book Disrupt Everything and Win. Together, they explore the concept of disruption not just as a force of chaos, but as a powerful tool for personal and professional ...Show more
563. The Human Touch in AI
In this episode of The Brainy Business podcast, Melina Palmer welcomes Nick Glimsdahl, author of The Heart of Service, to discuss the transformative impact of AI on customer experience. As businesses increasingly turn to AI, the conversation tackles the critical question: how can ...Show more
562. The Paradox of Choice
In this episode of The Brainy Business podcast, Melina Palmer revisits the captivating concept of the Paradox of Choice. Have you ever felt overwhelmed by options when shopping, scrolling through streaming services, or planning a vacation? This episode dives deep into why having ...Show more
561. Building Trust Through Vulnerability w/ Leslie John
In this episode of The Brainy Business podcast, Melina Palmer sits down with Leslie John, a behavioral scientist at Harvard Business School and author of the thought-provoking book, Revealing: The Underrated Power of Oversharing. Together, they challenge the conventional wisdom s ...Show more
560. Unpacking the Power of Packaging with Behaviorally
In this episode of The Brainy Business podcast, Melina Palmer welcomes Matt Salem, co-author of the insightful book, Unpacked: Predict Packaging That Sells. Together, they explore the profound impact of packaging on pricing, sales, and consumer choice, challenging the common misc ...Show more