Creative Confidence Podcast

Most strategic plans are built for one version of the future: the one your team thinks is most likely. That works until conditions change, and then the plan needs rewriting. Futures thinking adds a step before strategic planning: looking at several plausible futures, so the strat ...  Show more

Complex challenges, from traffic congestion to organizational culture change, don’t exist in a vacuum. Each one is part of a larger system. You can’t solve one piece of the puzzle without understanding how it affects the whole. Systems thinking is a holistic approach to making se ...  Show more

Medical bills written in codes patients can't read. Homes that don't fit a wheelchair. A specialized bed that can run up to $15,000 and isn't covered by insurance. For the 24 million caregivers in the US, these are everyday obstacles. And each one points to a design opportunity.T ...  Show more

IDEO has built a business around solving difficult problems. But problems and situations are not the same thing, argues Seth Godin. And correctly telling them apart is critical. Get it wrong, and you'll spend months pushing on something that was never going to move.In this conver ...  Show more