There was a three-ring binder in my dad's insurance agency and we called it the "office bible". That binder was a business brain about thirty years before anyone thought to sell you one.A woman who worked for him built it. Every task she did had a checklist in that binder, so whe ...Afficher plus
You Can't Delegate Confusion to AI
Two overlapping circles on a piece of paper. Human only on the left, AI only on the right, and the overlap in the middle where almost nobody is spending any time at all.That is the whole exercise. My cousin Kendall gave me the version of it that ended months of AI pushback inside ...Afficher plus
Where AI Is Quietly Breaking Trust With Your Clients & Community
A few months ago I made three photorealistic images of myself, put my logo on them, and posted them to Facebook.People laughed. They were supposed to. I had run my real photo shoot images through a meme generator with a 2,000 character summary of my business, and what came back w ...Afficher plus
Human First AI Is a Decision Not a Vibe
Most of the conversation about AI is happening at two extremes. Founders bragging publicly about the payroll they cut, and founders refusing to touch any of it. Both are missing the point, and neither one leaves you with an answer you can actually run a business on.So I spent six ...Afficher plus
My 90 Day Plan Did Not Survive July
There is still a block sitting on my calendar from the second week of July that says “Record new podcast episodes.”I never moved it. I sat down in front of it most mornings, pushed it to the next day, then to the next week, and eventually I stopped pretending and just let it sit ...Afficher plus