Key takeaways You need to find the right number of SaaS tools in the context of helping your customers Find the tool that fits the solution that you are going for, not the ego of the person buying it It’s ok to overspend, as long as people are using the tool the right way and it’ ...Show more
RevOps and Pricing
Prioritization can sometimes lack when it comes to pricing but with 60 products, you have to prioritize Understand what levers you’re going to pull with pricing, even if it’s one product The idea of a chief diplomat and bringing every delegate to the table when it comes to prici ...Show more
RevOps and Sales/Customer Success
Key Takeaways Delighting the customer is what really leads to success (retention/expansion) Customer delight needs to be a company-wide culture phenomenon Each customer touch point you have should be a building conversation, not a repeat of the last Bring in customer success duri ...Show more
Measuring the Success of RevOps with Armando Biondi
Armando believes revenue growth is the most decisive measure of growth; however, there are important metrics to keep track of per stage of growth. You don’t have to reinvent the wheel. The functions are already there. (History shows us that, especially with the rise of RevOps.) E ...Show more
Building a RevOps Function with Jason Reichl of GoNimbly
Topics we cover: Generalists vs specialist. Both impactful in their own way, but having a generalist that can do it all, will help with RevOps. “Know what you don’t know.” Learn how to be nimble and do other things. Centralization—when you bring all your teams together, you lose ...Show more