FUSION Fast Forward

The retail landscape has been evolving dramatically over the years, with evolving consumer expectation & rapid pace of technological advances. Retailers today are required to focus on strategic digital initiatives to deliver consistent & personalised experience to their customers ...  Afficher plus

It is often said that small business is the backbone of the Australian economy. Throughout the pandemic, businesses have needed to look for ways to survive, while simultaneously learning – in real-time – how to serve their customers differently. Through the challenges, Australia ...  Afficher plus

Drawing on experience from delivering more than 400 million parcels a year to over 12.3 million addresses and capturing feedback from millions of parcel receivers, Australia Post is uniquely positioned to understand how and when online shoppers want to receive their parcels. As p ...  Afficher plus

A preview of the opening keynote speaker at Online Retailer Conference & Expo this July where Jason will explore how the growth of online retail relies on creating a meaningful customer experience; but to generate conversion both the employee and the customer need to play a key r ...  Afficher plus

In a two for one deal, we pick the brilliant minds of our guests to look at the intersection and partnership (or battle?) between ecommerce and bricks & mortar, and how that discussion has been heated up by a global pandemic - it’s time to breakdown the boundaries! https://drive. ...  Afficher plus