Loyalize

In this episode of The Loyalize Podcast, we sit down with Ken Hughes, globally renowned Consumer Behaviouralist, bestselling author, and keynote speaker often dubbed the “King of CX.” Ken opens up about the real engine behind customer loyalty today: human relationships. Together ...  عرض المزيد

In this episode, we sit down with Batu Sat, Co-Founder & CEO of Mall IQ, to explore how AI and location intelligence are transforming how brands understand and engage their customers. From detecting lifestyle shifts to bridging the gap between declared preferences and real-world ...  عرض المزيد

In this episode of the Loyalize Podcast, we sit down with sports industry pioneer Khaled El Shawarby, CEO of Newgiza Sports Club, to explore how sports organizations can move beyond the pitch and build lasting connections with their fans. We dive into: The role of digital tools ...  عرض المزيد

In this episode of The Loyalize Podcast, we chat with Mark Ross-Smith – the guy behind StatusMatch – about the wild, emotional, and sometimes irrational world of airline loyalty. From the magic of airports to the real reasons people chase status, Mark shares stories, insider tip ...  عرض المزيد

In this episode of The Loyalize Podcast, we sit down with product lead Kareem El Shaffei. Kareem shares valuable lessons from each chapter of his rich career: Amazon’s obsession with the customer, Money Fellows' approach to scaling meaningful value, and the raw, honest truths of ...  عرض المزيد