The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX

The Agile Brand with Greg Kihlström® | What C...

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CareFirst CMO Mack McGee on building the total experience across customers and employees

Whose job is it to ensure the brand promise you market is the same one your customers and employees actually experience?Real agility isn't just rapid execution — it's a whole organization responding as one to what customers, employees, and the market actually need.Today, we're ta ...  Show more

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CareFirst CMO Mack McGee on building the total experience across customers and employees

Whose job is it to ensure the brand promise you market is the same one your customers and employees actually experience?Real agility isn't just rapid execution — it's a whole organization responding as one to what customers, employees, and the market actually need.Today, we're ta ...  Show more

Front's Kevin Yang on maximizing both speed and coordination

What if the AI tools you bought to make your team faster are quietly making that team harder to coordinate?Agility depends less on how quickly you adopt new technology and more on how well you understand the work that technology is supposed to improve.Today, we're going to talk a ...  Show more

From Ai4: Dataiku CMO Mark Abramowitz on speed versus agility in AI adoption

What happens to a brand when the story it tells about its AI adoption moves faster than the results it can actually show?Agility isn't about telling that story faster. It's about being able to change what you say — repeatedly, as the technology changes — without losing the thread ...  Show more

NiCE CTO Kevin Lee on moving from AI pilot to production

What if the real risk in your AI adoption plan isn't that the pilot fails — it's that it succeeds, and you still can't get it into production?Agility isn't how fast you can launch a pilot. It's whether the organization can absorb what works and still behave like one company while ...  Show more

From Ai4: Big Spaceship's CEO Taryn Crouthers on prioritizing human judgment while moving fast

When a brand says it "used AI," that could mean anything from a tool speeding up a human's first draft to a system generating and shipping work on its own — and almost all of the real risk lives in the difference. So as AI moves deeper into creative work, which decisions are you ...  Show more