HBR IdeaCast

HBR IdeaCast

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How to Capture All the Advantages of Open Innovation
Revisiting “Jobs To Be Done” with Clayton Christensen
What Customers Really Value—and Why Leaders Keep Getting It Wrong

Good leaders believe they understand customer priorities. They invest heavily in data, direct conversations, and really knowing their industry. But according to Vikas Mittal, a professor of marketing at the Jones Graduate School of Business at Rice University, leaders are missing ...  Show more

The Topics We Avoid at Work—and How to Start Talking About Them

Money, politics, family responsibilities, age, ambition, and fear: Some of the topics that matter most to employees are the ones they feel least comfortable discussing at work. But avoiding these conversations can erode trust, undermine psychological safety, and leave leaders mak ...  Show more