Crate & Barrel: Gordon Segal

Loren Castle started baking cookies after surviving cancer in her early twenties. Five years later, Sweet Loren’s refrigerated cookie dough was generating just $350,000 a year. But instead of giving up, she listened to customers, and reinvented the dough without gluten, dairy, eg ...  Show more

Today’s callers: Lindzi from Chicago wants to expand her gourmet marshmallow brand into retail without cannibalizing her high-margin DTC sales. Then, Vivi from Hawaii considers how to best tell her sustainable swimwear brand’s story to a digital audience. And Aly from Los Angeles ...  Show more

Flamboyant American retailer Harry Gordon Selfridge introduced Londoners to a whole new shopping experience, one honed in the department stores of late-19th century America. He swept away previous shopkeepers’ customs of keeping shopper and merchandise apart to one where “just lo ...  Show more

Today is Tuesday, November 1 and we're looking at HomeGoods vs. Bed Bath & Beyond.

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Today is Tuesday, October 6, and we’re looking at Pottery Barn vs. West Elm.

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Bluboho grew from kitchen parties to six retail stores through human connection, customer intimacy, and strategic location planning. Today, it’s one of Canada’s most successful independently owned jewelry companies.

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